Fixed Tours Booking

Terms & Conditions

General:

Pick up from the hotel is included in the package. Our guide(s) will meet you in the hotel lobby and provide detailed information about the trip. Our staff will be English-speaking and certified by Georgian Mountain Guides Association.

Our guaranteed tours don’t include flights or transfers from or to the airport. However, those could be arranged with additional cost.

 

Booking Terms:

It’s highly recommended to confirm the booking at the earliest convenience by sending web enquiry. In order to guarantee your booking, an advance payment should be made 30 days prior arrival.

 

Payment Terms:

To successfully hold the booking, prepayment of 50% of the total price should be transferred 30 (thirty) days prior tour starting date, the remaining amount 5 (five) days before starting date by credit/debit card or by cash 2 (two) days prior.

All surcharges occurred out of the payments should be covered by the customer.

 

Cancellation Policy:

  • Free cancellation can be done 30 days prior the arrival date;
  • Cancellation made 29 – 15 days prior the arrival date will be charged by 30% of the advance payment;
  • Cancellation made 14 days prior the arrival date will be charged by the full amount of advance payment.

 

Validity:

Due to the weather or other particular reasons related to routes, Explore Georgia Ltd reserves right to alter itineraries.

Prices are guaranteed against any surcharge after an invoice has been issued.

Any increase due to changes in governmental laws, i.e. tax changes will be added to the invoice.

If a guaranteed tour is cancelled due to circumstances outside our scope such as the minimum number of visitors not reached, Explore Georgia Ltd will inform before prepayment date.  

 

Insurance:

Please note that individual travel insurance is not included in the tour price

For more detailed information please feel free to contact us

 

Purchasing procedures:

  1. Choose desired dates and send web enquiry.
  2. Receive confirmation Email & invoice within 24hr.
  3. Confirm your booking by advance payment.
  4. Pay the rest of amount 5 days prior or inform us about cash payment.
  5. Arrive and begin your adventure.